How to get free marketing with Johnny Cupcakes

Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Delivering Happiness and Johnny Earle Read more about How to get free marketing with Johnny Cupcakes[…]

family business

Turn your family business into the company of your dreams

Do you have a family business and you want to go the next level? It’s time for you to train your people, even if they are family members!  If you have a family business and you already have customers, you are probably asking yourself how to build a professional structure to keep the customers you Read more about Turn your family business into the company of your dreams[…]

Motivating millennials with lean and six sigma

A lot is being said about Millennials, the new generation of workers. More than one-in-three American workers today is a Millennial, born between 1982 and 1994.   Now Millenials have already surpassed Generation X to become the largest single demographic of the American workforce, according to new Pew Research Center analysis of U.S.  Census Bureau data. Read more about Motivating millennials with lean and six sigma[…]

lean six sigma in manufacturing

Free webinar! Lean Six Sigma in manufacturing

Join the webinar Application of lean Six Sigma in manufacturing, delivered by Luciana Paulise through our online partner Simplilearn. Manufacturing Organizations face rising costs, increasing competition and more demanding customers every day. Learn how Lean Six Sigma can help you  find hidden costs and reduce errors in manufacturing companies. The session will be hosted by quality Read more about Free webinar! Lean Six Sigma in manufacturing[…]

hidden wastes

3 tips to develop products your customers will love

How to develop products your customers will love fast is key to surpass competition, is it as simple as that? If there is something that startups, small business and big companies have in common is that they all need to develop products all the time, but products also need to perform as promised. Efficiency in product development Read more about 3 tips to develop products your customers will love[…]

Art_of_Root_Cause_Analysis

The art of root cause analysis – All You Need to Know

I like to say root cause analysis is an art, because in my experience, the real problem within any organization is not that we don’t know the solutions, usually the real problem is that we don’t know exactly the real root causes. We tend to be blind to some causes that seem to be obvious Read more about The art of root cause analysis – All You Need to Know[…]

5s

How to organize service companies with 5S

5s is one of the first lean tools that you need to implement if you want to provide a superb service. 5S is the name of a workplace organization methodology, a tool that is implemented in organizations that would like to be lean. Its name is after the five Japanese words that make up the main steps: Read more about How to organize service companies with 5S[…]

smed

How to apply SMED to reduce waste?

SMED is a series of techniques to reduce as much as 94% the time it takes to complete changeovers both in the front office as the shop floor. You may have come up with the problem of having to produce one product and then taking a long time to get ready to start over with Read more about How to apply SMED to reduce waste?[…]