toyota world-class manufacturers

World-class manufacturers see Quality as a competitive differentiator

The leap towards becoming a world-class manufacturer is challenging, but a new study sheds light on the steps that companies can take to improve performance and aim for world-class status. Companies around the world look for innovative ways to differentiate from competitors and become more attractive to customers who are more informed and more demanding than ever. This article was originally published by Read more about World-class manufacturers see Quality as a competitive differentiator[…]

Luciana Paulise quality leaders

A new generation of Quality leaders

I am truly honored to tell that I have been chosen as one of the tomorrow’s quality leaders by the Quality Progress Magazine.   Celebrating that November is the Quality Month, Quality Progress Magazine by the American Society of Quality, has unveiled the quality leaders of the future. The list include of 46 professional under forty year Read more about A new generation of Quality leaders[…]

leadership quality culture

Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality

Company culture is modeled upon top management behavior. How are your leaders strengthen your culture of Quality? Something was not going well at an organization we’ll call Company ABC. It was a small business within the automotive industry in the suburbs of Buenos Aires, Argentina. Some improvements were being made, many procedures were being followed, and Read more about Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality[…]

Quality culture in the millenials sharing economy

How to foster quality in the Millennials Sharing Economy

Successful business like Uber and Airbnb prove that the Millennial’s sharing economy is here to stay.  A greater number of customers are able to get services that are more affordable and available for everyone. What about quality on those new offerings? Nowadays you can travel by ride-sharing with Uber, eat at someone else’s house with Read more about How to foster quality in the Millennials Sharing Economy[…]

Effective quality professionals are leaders

Bill Troy, CEO of the American Society of Quality started a discussion asking if Quality Professionals were also leaders. And my first impression was, “Well… yes we are!”. If I think about the work I do every day with my clients. Most of them are small business owners. Do you know which is the most Read more about Effective quality professionals are leaders[…]