How to get free marketing with Johnny Cupcakes

Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Delivering Happiness and Johnny Earle Read more about How to get free marketing with Johnny Cupcakes[…]

Motivating millennials with lean and six sigma

A lot is being said about Millennials, the new generation of workers. More than one-in-three American workers today is a Millennial, born between 1982 and 1994.   Now Millenials have already surpassed Generation X to become the largest single demographic of the American workforce, according to new Pew Research Center analysis of U.S.  Census Bureau data. Read more about Motivating millennials with lean and six sigma[…]

A piece of advice for Generation Y applying quality

A piece of advice for Generation Y applying quality Today I read an article “Why Generation Y is unhappy” that I found really appealing. It’s about  why when even accomplishing great things, like a quality management program, many young people may still feel frustrated. It may turn out that you are working hard, but still your Read more about A piece of advice for Generation Y applying quality[…]

Quality culture in the millenials sharing economy

How to foster quality in the Millennials Sharing Economy

Successful business like Uber and Airbnb prove that the Millennial’s sharing economy is here to stay.  A greater number of customers are able to get services that are more affordable and available for everyone. What about quality on those new offerings? Nowadays you can travel by ride-sharing with Uber, eat at someone else’s house with Read more about How to foster quality in the Millennials Sharing Economy[…]