How to get free marketing with Johnny Cupcakes

Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Delivering Happiness and Johnny Earle Read more about How to get free marketing with Johnny Cupcakes[…]

process improvement

10 Reasons Why your business needs process improvement

Continuous process improvement is not just merely an option, it is necessary for any type of company and industry nowadays. Organizations, like people, need to stay fit. Economy, customers, and even employees are changing so often that your business needs to be agile enough to ride the wave of success. A study by the Center Read more about 10 Reasons Why your business needs process improvement[…]

November is the Global Quality Month

November is the Global Quality Month, it’s a time to celebrate and showcase quality and continuous improvement efforts. Do you know why November has been chosen as the World Quality Month? The roots of quality management can be traced back to early 1910s. In 1911, Frederick W. Taylor published ‘The Principles of Scientific Management’ which Read more about November is the Global Quality Month[…]