How to get free marketing with Johnny Cupcakes

Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Delivering Happiness and Johnny Earle Read more about How to get free marketing with Johnny Cupcakes[…]

5s in manufacturing

Quality’s rising economic clout in manufacturing

Manufacturing represents to the U.S. economy as it more than 20 percent of the nation’s total employment. But leveraging these growth opportunities will require company leaders to ensure that quality processes are in place.   Original article written by Luciana Paulise for MFRTech Magazine. Click here for Full article. It has been said that “Every Read more about Quality’s rising economic clout in manufacturing[…]

big data quality

Big Data and quality management in the Industry 4.0

Big data is now part of every sector and function of the global economy. How can quality management help you to manage your big data? The amount of data in our world is huge. Companies all around the world capture information about their customers, suppliers, and operations as a way towards driving economic activity, innovation, Read more about Big Data and quality management in the Industry 4.0[…]

Motivating millennials with lean and six sigma

A lot is being said about Millennials, the new generation of workers. More than one-in-three American workers today is a Millennial, born between 1982 and 1994.   Now Millenials have already surpassed Generation X to become the largest single demographic of the American workforce, according to new Pew Research Center analysis of U.S.  Census Bureau data. Read more about Motivating millennials with lean and six sigma[…]

toyota world-class manufacturers

World-class manufacturers see Quality as a competitive differentiator

The leap towards becoming a world-class manufacturer is challenging, but a new study sheds light on the steps that companies can take to improve performance and aim for world-class status. Companies around the world look for innovative ways to differentiate from competitors and become more attractive to customers who are more informed and more demanding than ever. This article was originally published by Read more about World-class manufacturers see Quality as a competitive differentiator[…]

Luciana Paulise quality leaders

A new generation of Quality leaders

I am truly honored to tell that I have been chosen as one of the tomorrow’s quality leaders by the Quality Progress Magazine.   Celebrating that November is the Quality Month, Quality Progress Magazine by the American Society of Quality, has unveiled the quality leaders of the future. The list include of 46 professional under forty year Read more about A new generation of Quality leaders[…]


Driving innovation through quality management

In a disruptive age, Innovation looks like the flavor of the moment for tech industries and entrepreneurs, is quality helping drive innovation or just blocking its way? In 2014 I was interviewing several business owners, CEO’s and entrepreneurs about quality methodologies applied in born-global companies and small business, when an interesting question came through. The Read more about Driving innovation through quality management[…]

SOS small business

Small Business Week 1st-7th May

During Small Business Week 2016, make a commitment to buy from small business. Small business (SMEs) are key to American economy. They have generated over 65% of the net new jobs since 1995. There are almost 28 million small businesses in the US. Over 50% of the working population (120 million individuals) works in a Read more about Small Business Week 1st-7th May[…]


How to organize service companies with 5S

5s is one of the first lean tools that you need to implement if you want to provide a superb service. 5S is the name of a workplace organization methodology, a tool that is implemented in organizations that would like to be lean. Its name is after the five Japanese words that make up the main steps: Read more about How to organize service companies with 5S[…]

Luciana Paulise and Steve Schulze Nekter SME

Applying Deming Principles at Small and Medium-sized Enterprises

SMED your SME journey applying Deming principles How to build successful business right the first time This a post that was published in the by Luciana Paulise as a guest contributor. For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). As a graduate with a Read more about Applying Deming Principles at Small and Medium-sized Enterprises[…]