I am truly honored to tell that I have been chosen as one of the tomorrow’s quality leaders by the Quality Progress Magazine. Celebrating that November is the Quality Month, Quality Progress Magazine by the American Society of Quality, has unveiled the quality leaders of the future. The list include of Read more…
In a disruptive age, Innovation looks like the flavor of the moment for tech industries and entrepreneurs, is quality helping drive innovation or just blocking its way? In 2014 I was interviewing several business owners, CEO’s and entrepreneurs about quality methodologies applied in born-global companies and small business, when an Read more…
My new book SOS pymes (S.O.S. SMEs)- Spanish Version – is already in Amazon.com. Small business (SMEs) are key to American economy. They have generated over 65% of the net new jobs since 1995. There are almost 28 million small businesses in the US. Over 50% of the working Read more…
Hidden wastes in our work place becomes so familiar that we fail to see it for what it is. Today’s fragile economic scenario demands high performance, high profits and low expenditure. This means only one thing for SME’s: minimum wastage. And what better way to cut hidden wastes drastically than Read more…
How to develop products your customers will love fast is key to surpass competition, is it as simple as that? If there is something that startups, small business and big companies have in common is that they all need to develop products all the time, but products also need to perform as Read more…
Engaging employees has always been the big question in regards to business management. Many companies promote great analysts to leadership positions, but as we all know just because they are great analysts doesn’t mean they know how to lead. Unfortunately if this action is done without providing any tools to Read more…
Visual management is a tool as simple as incredible to engage your customers as well as your employees. Increasing sales is the first objective that every company have in mind, it’s key to survival. How to boost them is a big question? Sales are today more than ever, a matter Read more…
During Small Business Week 2016, make a commitment to buy from small business. Small business (SMEs) are key to American economy. They have generated over 65% of the net new jobs since 1995. There are almost 28 million small businesses in the US. Over 50% of the working population (120 Read more…
I like to say root cause analysis is an art, because in my experience, the real problem within any organization is not that we don’t know the solutions, usually the real problem is that we don’t know exactly the real root causes. We tend to be blind to some causes Read more…
5s is one of the first lean tools that you need to implement if you want to provide a superb service. 5S is the name of a workplace organization methodology, a tool that is implemented in organizations that would like to be lean. Its name is after the five Japanese words that Read more…