Bill Troy, CEO of the American Society of Quality started a discussion asking if Quality Professionals were also leaders. And my first impression was, “Well… yes we are!”. If I think about the work I do every day with my clients. Most of them are small business owners. Do you Read more…
New on ASQ TV: How can we use quality tools to improve healthcare? Learn about the challenges of incorporating quality tools into healthcare, look at how one hospital implemented Six Sigma to improve patient discharge times, and explore design of experiments. Check the video “Improving Healthcare with Quality”
November is the Global Quality Month, it’s a time to celebrate and showcase quality and continuous improvement efforts. That’s why I would like to start my blog in November, writing about the man who inspired this celebration, Edwards W. Deming. The Global Quality month started in 1960, when Japan was Read more…