Implementing The 5S: First Steps Towards Workplace Efficiency 5s is one of the first tools that can be applied in a company that is starting to get into the continuous improvement culture. 5S is a methodology that helps to define Read more…
Successful business like Uber and Airbnb prove that the Millennial’s sharing economy is here to stay. A greater number of customers are able to get services that are more affordable and available for everyone. What about quality on those new Read more…
Where Are The 8 lean deadly Wastes? Lean methodologies deal with methods to reduce eight lean deadly wastes in order to be more efficient in serving the end customer. Wasteful activities are process steps that either the customer is not willing to Read more…
Mission tells you what to do for your business, but how can you share it with your employees to avoid business crisis? In response to Pat La Londe ASQ post Does mission matter? I would like to add that Read more…
Is culture as important as it seems to be nowadays? What can we do to build it the way we want for our company to succeed? “Culture” was the Merriam-Webster word of the year in 2014. As James Lawther mentioned in Read more…
Implementation of new technologies or ICT (Information and communications technology) has been increasing productivity at work, in large business as well as in small ones. For sure you are already a user of them, let me tell how the work. Read more…
In order to help an organization embrace quality and continuous improvement, even a small business, it is very effective to help people see how they can use simple quality tools in their daily life first, like for example the PDSA Read more…
Reading Laurel Nelson-Rowe post on the future of quality I could learn about the 2015 Future of quality report, and got really interested on the first article “The future of leadership: From Efficiency to Adaptability”, which is a topic I Read more…
How is Mr Kano connected to the PDCA cycle? Noriaki Kano, professor emeritus at Tokyo University of Science, is known forpromoting the methods of Japanese total quality management and for developing the well-known Kano Model on product development and customer Read more…
Small businesses allow Americans to be their own boss and improve their lot in life through hard work. Apple, Starbucks, Facebook, Nekter… once they were all small. Your business can be the next one! #HappyNationalSmallBusinessWeek Every year since 1963, the President Read more…