Design thinking is being applied to solve problems, discover creative solutions, and to evangelize customers. Learn how you can use it together with your quality management tools. I always say that the most important part of your company are your customers, both internal (employees) and external (final customers). Why? Because Read more…
Hurricane season is here, and for sure you have prepared yourself at home in case of disaster. But have you also prepared your business continuity plan? Here is a short guide with some tips to get ready! It is my first quarter living in the US and already have Read more…
Big data is now part of every sector and function of the global economy. How can quality management help you to manage your big data? The amount of data in our world is huge. Companies all around the world capture information about their customers, suppliers, and operations as a way Read more…
Engaging employees has always been the big question in regards to business management. Many companies promote great analysts to leadership positions, but as we all know just because they are great analysts doesn’t mean they know how to lead. Unfortunately if this action is done without providing any tools to Read more…
Visual management is a tool as simple as incredible to engage your customers as well as your employees. Increasing sales is the first objective that every company have in mind, it’s key to survival. How to boost them is a big question? Sales are today more than ever, a matter Read more…
SMED your SME journey applying Deming principles How to build successful business right the first time This a post that was published in the blog.deming.org by Luciana Paulise as a guest contributor. For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). Read more…
Implementing The 5S: First Steps Towards Workplace Efficiency 5s is one of the first tools that can be applied in a company that is starting to get into the continuous improvement culture. 5S is a methodology that helps to define the first rules to eliminate waste and maintain a work Read more…