I would like to thank the ASQ Quality Progress Magazine publication Getting to Know Luciana Paulise, on the November edition, to celebrate World Quality Month. Access the full article on Quality Progress Where do you live? Beaumont, Texas What’s the highest academic degree you’ve obtained? From where? Master in Business Read more…
Change management is becoming one of the most wanted soft skills an employee can develop. Still, only 30% of the transformations are successful. How are companies working to be better at it? The only constant is change, though being able to quickly adapt to change is something different. In this Read more…
Have you ever wanted to show the world your organization’s great achievements in improving business performance? You can showcase how your team uses quality concepts to make valuable improvements in areas such as customer satisfaction, waste reduction, and employee morale, all leading to improved profitability, by participating in the ASQ’s Team Excellence Read more…
The leap towards becoming a world-class manufacturer is challenging, but a new study sheds light on the steps that companies can take to improve performance and aim for world-class status. Companies around the world look for innovative ways to differentiate from competitors and become more attractive to customers who are more informed and more demanding than ever. This Read more…
I am truly honored to tell that I have been chosen as one of the tomorrow’s quality leaders by the Quality Progress Magazine. Celebrating that November is the Quality Month, Quality Progress Magazine by the American Society of Quality, has unveiled the quality leaders of the future. The list include of Read more…
Company culture is modeled upon top management behavior. How are your leaders strengthen your culture of Quality? Something was not going well at an organization we’ll call Company ABC. It was a small business within the automotive industry in the suburbs of Buenos Aires, Argentina. Some improvements were being made, many Read more…
Successful business like Uber and Airbnb prove that the Millennial’s sharing economy is here to stay. A greater number of customers are able to get services that are more affordable and available for everyone. What about quality on those new offerings? Nowadays you can travel by ride-sharing with Uber, eat Read more…
Bill Troy, CEO of the American Society of Quality started a discussion asking if Quality Professionals were also leaders. And my first impression was, “Well… yes we are!”. If I think about the work I do every day with my clients. Most of them are small business owners. Do you Read more…
New on ASQ TV: How can we use quality tools to improve healthcare? Learn about the challenges of incorporating quality tools into healthcare, look at how one hospital implemented Six Sigma to improve patient discharge times, and explore design of experiments. Check the video “Improving Healthcare with Quality”