While agile thinking is starting to grow into executive mindsets as a solution to increase the ability of the companies to achieve customer satisfaction, leaders are dealing with keeping employees engaged and getting things done. How are agile leaders easing the transition? You probably have been in a leadership Read more…
Why do some companies decide to bet on free marketing by investing in their customer’s experience instead? How to Shif from a buzz marketing to a customer experience culture. Going back to one of our latest articles on doing marketing for free, instead of spending a big budget on advertising, some Read more…
Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Read more…