Covid-19 has caused an economic crisis. According to a Mckinsey study, more than 20.5 million jobs have been lost in the United States since the start of the pandemic. In some cases, however, a crisis can present new opportunities. Design thinking can help you develop a disruption mindset.
To stay ahead of the competition and becoming a world-class organization, companies know they need to bring agile innovation to the workplace, the question is HOW to start. Español – Companies nowadays are no longer looking forward to just survive, they want to thrive, be the customer favorite option. Changes Read more…
November is the Global Quality Month, it’s a time to celebrate and showcase quality and innovation. Do you know why November has been chosen as the World Quality Month? The roots of quality management can be traced back to the early 1910s. In 1911, Frederick W. Taylor published ‘The Principles Read more…
Design thinking is being applied to solve problems, discover creative solutions, and to evangelize customers. Learn how you can use it together with your quality management tools. I always say that the most important part of your company are your customers, both internal (employees) and external (final customers). Why? Because Read more…