Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Read more…
Continuous process improvement is not just merely an option, it is necessary for any type of company and industry nowadays. Organizations, like people, need to stay fit. Economy, customers, and even employees are changing so often that your business needs to be agile enough to ride the wave of success. Read more…
November is the Global Quality Month, it’s a time to celebrate and showcase quality and innovation. Do you know why November has been chosen as the World Quality Month? The roots of quality management can be traced back to the early 1910s. In 1911, Frederick W. Taylor published ‘The Principles Read more…