Instead of spending a big budget on advertising, some companies decide to bet on free marketing by investing in their customer’s experience instead. Last Tuesday, January 30th I was blessed with the opportunity to attend a conference organized by Mobil Oil Credit Union with two great speakers: Jenn Lim CEO Read more…
Manufacturing represents to the U.S. economy as it more than 20 percent of the nation’s total employment. But leveraging these growth opportunities will require company leaders to ensure that quality processes are in place. Original article written by Luciana Paulise for MFRTech Magazine. Click here for Full article. It Read more…
Big data is now part of every sector and function of the global economy. How can quality management help you to manage your big data? The amount of data in our world is huge. Companies all around the world capture information about their customers, suppliers, and operations as a way Read more…
A lot is being said about Millennials, the new generation of workers. More than one-in-three American workers today is a Millennial, born between 1982 and 1994. Now Millenials have already surpassed Generation X to become the largest single demographic of the American workforce, according to new Pew Research Center analysis Read more…
The leap towards becoming a world-class manufacturer is challenging, but a new study sheds light on the steps that companies can take to improve performance and aim for world-class status. Companies around the world look for innovative ways to differentiate from competitors and become more attractive to customers who are more informed and more demanding than ever. This Read more…
I am truly honored to tell that I have been chosen as one of the tomorrow’s quality leaders by the Quality Progress Magazine. Celebrating that November is the Quality Month, Quality Progress Magazine by the American Society of Quality, has unveiled the quality leaders of the future. The list include of Read more…
In a disruptive age, Innovation looks like the flavor of the moment for tech industries and entrepreneurs, is quality helping drive innovation or just blocking its way? In 2014 I was interviewing several business owners, CEO’s and entrepreneurs about quality methodologies applied in born-global companies and small business, when an Read more…
During Small Business Week 2016, make a commitment to buy from small business. Small business (SMEs) are key to American economy. They have generated over 65% of the net new jobs since 1995. There are almost 28 million small businesses in the US. Over 50% of the working population (120 Read more…
5s is one of the first lean tools that you need to implement if you want to provide a superb service. 5S is the name of a workplace organization methodology, a tool that is implemented in organizations that would like to be lean. Its name is after the five Japanese words that Read more…
SMED your SME journey applying Deming principles How to build successful business right the first time This a post that was published in the blog.deming.org by Luciana Paulise as a guest contributor. For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). Read more…