A piece of advice for Generation Y applying quality Today I read an article “Why Generation Y is unhappy” that I found really appealing. It’s about why when even accomplishing great things, like a quality management program, many young people may still feel frustrated. It may turn out that you are Read more…
¿Have you ever thought how far your plant is form being LEAN? Lean plants are hard to find. When I visit clients or potential clients, I usually discover many more areas for improvement than the ones managers are worried about. This may be due to getting used to how things Read more…
Company culture is modeled upon top management behavior. How are your leaders strengthen your culture of Quality? Something was not going well at an organization we’ll call Company ABC. It was a small business within the automotive industry in the suburbs of Buenos Aires, Argentina. Some improvements were being made, many Read more…
Today’s fragile economic scenario demands two things – high performance, high profits and low expenditure. This means only one thing for companies across the world – minimum wastage. And what better way to cut wastes drastically than by implementing Lean Six Sigma methodologies. Lean methodologies look forward to reducing eight Read more…
Implementing The 5S: First Steps Towards Workplace Efficiency 5s is one of the first tools that can be applied in a company that is starting to get into the continuous improvement culture. 5S is a methodology that helps to define the first rules to eliminate waste and maintain a work Read more…
Successful business like Uber and Airbnb prove that the Millennial’s sharing economy is here to stay. A greater number of customers are able to get services that are more affordable and available for everyone. What about quality on those new offerings? Nowadays you can travel by ride-sharing with Uber, eat Read more…
Where Are The 8 lean deadly Wastes? Lean methodologies deal with methods to reduce eight lean deadly wastes in order to be more efficient in serving the end customer. Wasteful activities are process steps that either the customer is not willing to pay for or are not critical to the creation of Read more…
Reading Laurel Nelson-Rowe post on the future of quality I could learn about the 2015 Future of quality report, and got really interested on the first article “The future of leadership: From Efficiency to Adaptability”, which is a topic I learn about every day in my job as small business Read more…
Google, Zappos and Virgin are convinced that a culture of happiness can change the world by improving profitability and employee performance at the same time. Do you want to know how? In the 80’s Edwards Deming used to say that to achieve continuous improvement: “Management obligations include the following ingredient, Read more…
New on ASQ TV: How can we use quality tools to improve healthcare? Learn about the challenges of incorporating quality tools into healthcare, look at how one hospital implemented Six Sigma to improve patient discharge times, and explore design of experiments. Check the video “Improving Healthcare with Quality”