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tony hsieh

culture

The new era of self-organizing teams

The ability to work in self-organizing teams is becoming a key skill not only for entrepreneurs but also for individuals working for companies that embrace innovation. I recently had the chance to visit Zappos headquarters in Las Vegas. Another successful example of a We Culture where employee’s ideas matter and self-organization Read more…

By Luciana Paulise, 6 years3 April, 2019 ago
customer experience
Blog

Shifting to a Customer Experience culture

Why do some companies decide to bet on free marketing by investing in their customer’s experience instead? How to Shif from a buzz marketing to a customer experience culture. Going back to one of our latest articles on doing marketing for free, instead of spending a big budget on advertising, some Read more…

By Luciana Paulise, 7 years19 March, 2018 ago
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