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Blog

asq

What can a conference do for me?

In response to Julia’s McIntosh post “The pros and cons of conferences” Conferences are not only a way listening or even getting to know personally someone you have read about, but also are an incredible source of learning and networking. Read more…

By Luciana Paulise, 10 years22 April, 2015 ago
news

Instill a culture of happiness and quality will follow

Google, Zappos and Virgin are convinced that a culture of happiness can change the world by improving profitability and employee performance at the same time. Do you want to know how? In the 80’s Edwards Deming used to say that Read more…

By Luciana Paulise, 10 years2 April, 2015 ago
albert einstein

Deming, Einstein and Paenza ways to encourage STEM

Every small business needs at least once a STEM professional, though is hard to find them in the neighborhood.  To help building stores, measuring errors, installing computers, you name it, though I concur is hard to find them around the Read more…

By Luciana Paulise, 10 years15 March, 2015 ago
asq

Quality in Latin American Small Business

As American Society of Quality (ASQ) CEO Bill Troy mentioned in his blog Why Should Quality “Go Global”?, thanks to the ASQ and various quality leaders like Deming and Juran that have spread the word, quality has been impressively improved in Read more…

By Luciana Paulise, 10 years20 February, 2015 ago
communication

Reducing variability through experiential training

Variability is everywhere, it’s part of nature. It’s hard to find apples with the same size or even the same flavor, but still we want our products to be delivered to our customers as uniform as possible and ensure quality. Read more…

By Luciana Paulise, 10 years28 January, 2015 ago
improvement

Improvement

—“The starting point for improvement is to recognize the need” Masaaki Imai

By Luciana Paulise, 10 years26 January, 2015 ago
customers

8 Quality Lessons I learnt from my mother

Have you ever thought your mother or any other relative could teach about quality in your small business? If you start to think about the people you know, there may be a lot, which will teach you quality lessons in day Read more…

By Luciana Paulise, 10 years20 January, 2015 ago
5s

How can you use quality to make your job more profitable?

Bill Troy, ASQ (American Society of Quality) CEO said in his last blog post “is Quality ambitious enough?” that quality was responsible for many of the things that make life better. I truly believe he is right, quality is the Read more…

By Luciana Paulise, 10 years22 December, 2014 ago
communication

If Obama can do it, why can’t we?

The United States and Cuba finally started working on normalizing their relationship. After several months of negotiations the US is planning to re-open its embassy in Havanna and reduce some of the restrictions between both countries. This was like a Read more…

By Luciana Paulise, 10 years17 December, 2014 ago
asq

Influential Voice

The good news is that starting November,  Biztorming CEO Luciana Paulise is part of the Influential Voices team for the ASQ (American Society of Quality).This is the new blog developed to provide resources and useful information fro small and medium size business on Read more…

By Luciana Paulise, 10 years24 November, 2014 ago

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