process improvement

10 Reasons Why your business needs process improvement

Continuous process improvement is not just merely an option, it is necessary for any type of company and industry nowadays. Organizations, like people, need to stay fit. Economy, customers, and even employees are changing so often that your business needs to be agile enough to ride the wave of success. A study by the Center Read more about 10 Reasons Why your business needs process improvement[…]

November is the Global Quality Month

November is the Global Quality Month, it’s a time to celebrate and showcase quality and continuous improvement efforts. Do you know why November has been chosen as the World Quality Month? The roots of quality management can be traced back to early 1910s. In 1911, Frederick W. Taylor published ‘The Principles of Scientific Management’ which Read more about November is the Global Quality Month[…]

big data quality

Big Data and quality management in the Industry 4.0

Big data is now part of every sector and function of the global economy. How can quality management help you to manage your big data? The amount of data in our world is huge. Companies all around the world capture information about their customers, suppliers, and operations as a way towards driving economic activity, innovation, Read more about Big Data and quality management in the Industry 4.0[…]

sos pymes amazon

SOS pymes available on Amazon!

My new book SOS pymes (S.O.S. SMEs)- Spanish Version – is already in Amazon.com.   Small business (SMEs) are key to American economy. They have generated over 65% of the net new jobs since 1995. There are almost 28 million small businesses in the US. Over 50% of the working population (120 million individuals) works Read more about SOS pymes available on Amazon![…]

Art_of_Root_Cause_Analysis

The art of root cause analysis – All You Need to Know

I like to say root cause analysis is an art, because in my experience, the real problem within any organization is not that we don’t know the solutions, usually the real problem is that we don’t know exactly the real root causes. We tend to be blind to some causes that seem to be obvious Read more about The art of root cause analysis – All You Need to Know[…]

Luciana Paulise and Steve Schulze Nekter SME

Applying Deming Principles at Small and Medium-sized Enterprises

SMED your SME journey applying Deming principles How to build successful business right the first time This a post that was published in the blog.deming.org by Luciana Paulise as a guest contributor. For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). As a graduate with a Read more about Applying Deming Principles at Small and Medium-sized Enterprises[…]

leadership quality culture

Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality

Company culture is modeled upon top management behavior. How are your leaders strengthen your culture of Quality? Something was not going well at an organization we’ll call Company ABC. It was a small business within the automotive industry in the suburbs of Buenos Aires, Argentina. Some improvements were being made, many procedures were being followed, and Read more about Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality[…]

Incorporating quality tools in your daily life: the PDSA and the SoPK

In order to help an organization embrace quality and continuous improvement, even a small business, it is very effective to help people see how they can use simple quality tools in their daily life first, like for example the PDSA Cycle. As Sunil Kaushik mentioned in his blog, he could travelled from India to Egypt Read more about Incorporating quality tools in your daily life: the PDSA and the SoPK[…]

Instill a culture of happiness and quality will follow

Google, Zappos and Virgin are convinced that a culture of happiness can change the world by improving profitability and employee performance at the same time. Do you want to know how? In the 80’s Edwards Deming used to say that to achieve continuous improvement: “Management obligations include the following ingredient, I believe: Create a climate Read more about Instill a culture of happiness and quality will follow[…]

A tribute to Deming

November is the Global Quality Month, it’s a time to celebrate and showcase quality and continuous improvement efforts. That’s why I would like to start my blog in November, writing about the man who inspired this celebration, Edwards W. Deming. The Global Quality month started in 1960, when Japan was celebrating the 10th anniversary of Read more about A tribute to Deming[…]