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engagement

Salesforce diversity SF
culture

How diversity helps companies perform better

March 8th, International Women’s Day is a global celebration to engage companies throughout the world in conversations around diversity, equality and inclusion. Learn how companies are performing better while becoming more diverse.

By Luciana Paulise, 5 years9 March, 2020 ago
quality

Celebrating that November is World Quality Month

World Quality Month is a worldwide celebration of quality. The challenge today is to realize that quality is not about control, it is about people.

By Luciana Paulise, 6 years1 November, 2019 ago
company culture month
culture

September is the Global Company Culture Month

September has been designated by the National Day Archives as Global Company Culture Month, celebrated on September 18th as the Global Company Culture Day. Learn some tips to promote your company culture.

By Luciana Paulise, 6 years14 September, 2019 ago
purpose
culture

Why a clear purpose can become your competitive advantage

If you ask, the usual purpose of a business is “to make money”. Employees are also at work to make money, but that only reason doesn’t make them come to work happy and engaged. Younger generations expect something else.

By Luciana Paulise, 6 years6 July, 2019 ago
new york label steven haedrich
deming

The power of innovation in Family Business

“New York Label and Box Works” is a family business based in New York established in 1878. Sharing some insights from the CEO Steven Haedrich on how quality and innovation kept his company alive after so many years in business.

By Luciana Paulise, 6 years5 December, 2018 ago
hidden costs
news

6 tips to uncover your hidden costs

Did you know that more than 30% of your employee’s time is dedicated to rework or solve errors, that is to produce hidden costs? Yes, the worst thing is that many of these are hidden costs are not even visible in the financial statements. Imagine if that 30% time could Read more…

By Luciana Paulise, 7 years3 July, 2018 ago
customer experience
Blog

Shifting to a Customer Experience culture

Why do some companies decide to bet on free marketing by investing in their customer’s experience instead? How to Shif from a buzz marketing to a customer experience culture. Going back to one of our latest articles on doing marketing for free, instead of spending a big budget on advertising, some Read more…

By Luciana Paulise, 7 years19 March, 2018 ago
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