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quality

5s store by Luciana Paulise
5s

5S Store: Store back immediately after use

Store immediately after use. This 5S habit reminds you to get things done: store everything in its place right after you use it, or the job is not finished.

By Luciana Paulise, 3 years7 February, 2022 ago
5s

5S Store – Define a home for ease of use

Microstep #5: Define a home for ease of use
This microstep is the habit of always organizing objects in a functional way, which allows you to immediately find what is needed when it is needed and especially how it is needed.

By Luciana Paulise, 3 years31 January, 2022 ago
Getting to know Luciana Paulise 2
Press

Getting to know Luciana Paulise on Quality Progress Magazine

I would like to thank the ASQ Quality Progress Magazine publication Getting to Know Luciana Paulise, on the November edition, to celebrate World Quality Month. Access the full article on Quality Progress Where do you live? Beaumont, Texas What’s the highest academic degree you’ve obtained? From where? Master in Business Read more…

By Luciana Paulise, 5 years3 November, 2020 ago
world quality month
quality

8 ways to celebrate World Quality Month with your remote team

Celebrating World Quality month is an opportunity to review the quality of your product and services, share your team’s accomplishments, and continue dreaming for a better company. Below are some ideas to celebrate

By Luciana Paulise, 5 years3 November, 2020 ago
sky high - self-organizing teams in Quality Progress
Press

Sky High: How self-organizing teams and a ‘we’ culture set the stage for innovation

To build the first self-organizing team that embraces the “we” culture, leadership must define the main rules of the road—that is, the framework. To start, there are seven deliverables (7R’s) the company must define. Read more on the cover story on Quality Progress

By Luciana Paulise, 5 years2 March, 2020 ago
quality

Celebrating that November is World Quality Month

World Quality Month is a worldwide celebration of quality. The challenge today is to realize that quality is not about control, it is about people.

By Luciana Paulise, 6 years1 November, 2019 ago
purpose
culture

Why a clear purpose can become your competitive advantage

If you ask, the usual purpose of a business is “to make money”. Employees are also at work to make money, but that only reason doesn’t make them come to work happy and engaged. Younger generations expect something else.

By Luciana Paulise, 6 years6 July, 2019 ago
new york label steven haedrich
deming

The power of innovation in Family Business

“New York Label and Box Works” is a family business based in New York established in 1878. Sharing some insights from the CEO Steven Haedrich on how quality and innovation kept his company alive after so many years in business.

By Luciana Paulise, 6 years5 December, 2018 ago
team we organization
Blog

The power of We organizations

We organizations are becoming the most powerful and effective organizations in the world. Is your organization one of them? During our childhood we are all encouraged to share our stuff, to be nice to people we don’t know, to have friends. How much of that is really applied to work Read more…

By Luciana Paulise, 7 years3 April, 2018 ago
customer experience
Blog

Shifting to a Customer Experience culture

Why do some companies decide to bet on free marketing by investing in their customer’s experience instead? How to Shif from a buzz marketing to a customer experience culture. Going back to one of our latest articles on doing marketing for free, instead of spending a big budget on advertising, some Read more…

By Luciana Paulise, 7 years19 March, 2018 ago

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